Refund Policy

Last updated: October 18, 2026

This policy explains how cancellations and refunds work for paid LinkEase purchases. It should be read together with our Terms of Service.

Subscription plans (Pro and Team)

Paid plans are billed monthly or yearly through our payment providers. You can request a full refund within 7 days of the first payment of your first subscription. After those 7 days, the payment is not refundable.

Renewals (the second month, the third month and onward, and any later yearly renewal) are not refundable. You can cancel at any time and you keep the plan until the end of the period you have already paid for.

One-off purchases

AI action packs, extra links, QR codes and bio pages, and 30-day passes are prepaid one-off purchases, not subscriptions. You can request a refund within 7 days of purchase only if none of it has been used. Once any part of the purchase has been used, it is not refundable.

Microsoft Marketplace purchases

If you purchased LinkEase through Microsoft Marketplace, Microsoft's own refund rules apply and refunds are handled through Microsoft. See Microsoft's refund policies for Marketplace.

How to request a refund

Send your request through our contact page or the support email shown on the site. Please include the email address of your account and the payment reference.

Contact

For questions about this policy, contact [email protected].