Refund Policy

Last updated: October 18, 2026

This policy explains how cancellations and refunds work for paid LinkEase purchases. It should be read together with our Terms of Service.

Subscription plans (Pro and Team)

Plans are paid for a month or a year at a time through our payment providers, and nothing renews automatically. You can request a full refund within 7 days of the first payment of your first subscription. After those 7 days, the payment is not refundable.

Renewals (any later payment you choose to make for the second month, the third month and onward, or a later year) are not refundable. You keep the plan until the end of the period you have already paid for, and you pay again only if you want to continue.

One-off purchases

AI action packs, extra links, QR codes and bio pages, and 30-day passes are prepaid one-off purchases, not subscriptions. You can request a refund within 7 days of purchase only if none of it has been used. Once any part of the purchase has been used, it is not refundable.

Microsoft Marketplace purchases

If you purchased LinkEase through Microsoft Marketplace, Microsoft's own refund rules apply and refunds are handled through Microsoft. See Microsoft's refund policies for Marketplace.

How to request a refund

Send your request through our contact page or the support email shown on the site. Please include the email address of your account and the payment reference.

Contact

For questions about this policy, contact [email protected].